Call Now Mobile Wheel Flames Marketing Contact Us

6 Steps to Get More from Google’s Q&A Feature

Your company needs to pay attention to Google’s new Question & Answer feature, which enables consumers to ask and answer questions about your business on the Knowledge Panel on Google.

Here are six steps you need to take to get the most of Google’s new Q&A product.

  • Answer All Questions: Anyone can answer any question, even the question is being asked of your company. That means someone with less expertise can answer the question incorrectly or a competitor can provide a reply that is less than flattering to your brand. Also, keep in mind, that every question is an opportunity for you to interact with a potential customer.
  • Monitor Questions Regularly: It’s important for you to regularly track any questions being asked of you so you can provide a quick response. A delay puts you at risk of losing a prospect or, worse, having a competitor step in and answer the question. Google just introduced a notification feature that can alert you when a question is asked.

Google Q&A Company Answer Vs Non Company Answer

  • Promote Your Responses: Because your answers could show up in Google search results, make sure to use the thumbs up/thumbs down feature within the answers to get the right questions moved to the top. Doing so could get your answer moved to the knowledge graph itself, which shows up when someone searches for your company.
  • Brand Yourself: Because these questions and answers show up on the Google knowledge graph and could show up in search engine results, it’s important to ensure the answers you provide serve your brand well. The first rule is to be thoughtful and informative with your answer. Your reply should brand you as the trusted authority that someone can rely on for help.
  • Plan Ahead for Common Inquiries: Develop some concise answers to frequently asked questions. Every company has some common questions they receive via website form fills, emails or phone calls. Think about what questions you get most often and craft some answers that you can quickly plug in when necessary. Planning will ensure you’re prepared and prompt.
  • Post Your Own Questions: Google allows you to ask your own questions and answer them. Take advantage of this opportunity and post your own questions and answers. Use your frequently asked questions from step five as a start. You’re controlling the conversation and showing your company is active on Google.

 Need More Information About Google’s Q&A Forum?

The team at LeadsNearby is here to help! Our Client Success Managers would be happy to guide you through any questionable customer interactions, so give us a call today at (919)758-8420 if you have any reservations on the forum or it’s function!

» «
DOMINATE LOCALLY Service Providers Trust LeadsNearby
Logo Lba Services Logo All Wet Irrigation Lawn Care Lighting Logo Bensons Heating And Air Conditioning Logo Clear The Air Logo Northwest Fire Systems Logo Climate Plus Logo Aaa Appliance Logo Hurlburt Heating Ac And Plumbing Logo K And D Factory Services Logo Chrome Heating And Air Logo All American Door Logo Hobaica Services Logo Federal Electric
DRIVE RESULTS / 25 Minute Consultation
Leaders In The Industry We Work With The Best

LeadsNearby provides customized and scalable marketing solutions that drive results for service providers. We work with some of the biggest names in the business and are ready to work with you.

With marketing solutions tailored to your business, our service gives you more opportunities to make money and grow your company. We also help you do business more efficiently with technological integrations that are specific to your industry.
Schedule A Quick Marketing Consultation
GET RESULTSMarketing That Works
Marketing Services of Interest
Google Business Profile
Website Design & Build
Dispatch Software Integrations
Chat & Easy Booking Form
Email Marketing
Paid Ads
Social Media
Full Service Digital Marketing
What Date Is Convenient For You?
What time of day is best for you?
First Available
Back Next