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Virtual Appointment

On-Demand Virtual Support For Your Clients

How can you provide customer service that goes above and beyond?

In many cases, you may be able to give a client service advice without going to their home. How? With a virtual service appointment system.

LeadsNearby can integrate virtual appointments into your website, incorporating communication, scheduling and payment options with ease. This service gives your client the option to get quality diagnostics without having anyone walk inside their home.

Your customers will love this new way you provide them with service.

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The Future Of Service Requests

Virtual service appointments allow your technicians to review and diagnose a problem before they step foot out of the office. Here's how it works:

  • Step 1 - Your customers schedule a virtual appointment with you directly from your website.
  • Step 2 - At the designated time, your tech meets with the customer via any peer-to-peer video chat of your choosing.
  • Step 3 - After a thorough, virtual analysis of the problem, your tech provides a diagnostic solution and estimated cost.
  • Step 4 - The tech schedules an in-person meeting at the customer’s location for the job.
  • Step 5 - You collect payment upfront before your tech even gets in the truck to do the work.

Impactful Appointments That Matter

The benefits associated with offering virtual appointments are many, as this service allows you to:

  • Speed up your response time while saving on travel costs.
  • Provide a low-cost and less intrusive way to do business.
  • Increase your appointment and close rates.
  • Communicate with customers on their terms.
  • Qualify your customers effectively and efficiently by collecting payment upfront.
  • Streamline your process when you send all virtual diagnostic requests to your dispatch software.

Complete Integration Opportunities

We can integrate virtual appointments with a number of your systems, including:

It can also be used with a variety of peer-to-peer video chat solutions such as:

Ready To Better Serve Your Customers?

Don't get left behind the times when other businesses in your area start offering virtual services. Contact the marketing team at LeadsNearby today to learn more about having a virtual appointment option on your website.

Leaders In The Industry We Work With The Best

LeadsNearby provides customized and scalable marketing solutions that drive results for service providers. We work with some of the biggest names in the business and are ready to work with you.

With marketing solutions tailored to your business, our service gives you more opportunities to make money and grow your company. We also help you do business more efficiently with technological integrations that are specific to your industry.
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